The best HR operations enable parity of approach and operate with transparency, smoothing out the route for new business initiatives with confidence and in a compelling timeframe.

It is hard to engage and motivate an organisation where the basics of HR operations are not working smoothly – it can erode trust in the employment contract. Whether it is payroll, benefits or pension provision; contracts, advice and guidelines, joiners, movers or leavers activity; clear end to end processes supported by appropriate policies are fundamental to ensuring HR credibility.

In well established companies it may be that over time different processes have been compounded and there are many manual ‘work arounds’; or previous acquisitions have not been fully integrated which are adding additional pressure stretching resources. Identifying the appropriate timeframe and opportunity to resolve long standing challenges is key and improvements will be required to take effect at pace to build confidence.

PAI have a wealth of experience in re-structuring HR operational activity to ensure clarity, transparency and alignment of processes and related policies, whether in one country or many.